I. How to place your order

 

 

1. OnLine shopping

 

Go to our website: http://www.hsintenaust.com.au/ and click on the SHOPPING Cart on the top right hand corner.

 

You can order online if you:

-          Are a distributor (please have your ID number ready)

-          Are not a distributor yet but would like to sign up. We will ask for:

- your contact details

- your payment method

- the name and ID of your sponsor (sponsor means the person who introduced  you to the machines). If you don’t have a sponsor please call us

-          Are not a distributor and just want to purchase a machine for your personal use. In that case you will need a sponsor’s ID (the person who recommended you the machine). If you don’t have a sponsor, please call us

 

Online Shopping is available for orders to be shipped to Australia, Belgium, France,

Germany, Italy, Spain, and United Kingdom. (Orders for other countries please

contact customer service).

 

1. Phone

 

You can call us at this number: 02 9281 5699 and give us your order on the phone. You can also sign up if you are not a distributor yet.

Our office is open from 9:00am to 9:30pm.

 

1. Fax or email

 

Just fax us or email us the order form completed. You can find the order form at the end of this Welcome Kit.

 

Australian Office: Fax to 02-9212-1866

Europe: Fax to +33-1-7774-6457 (France)

 

Email:

EUcsr@hteamericas.com for general public

FRcsr@hteamericas.com for French speaking

 

1. Payment methods

 

HTE Australia accepts only:

 

§         Credit card (Master card and Visa)

 

§         Money transfer to:

Account name: Hsin Ten Entreprise (Aust), P/L

Bank name: Commonwealth Bank of Australia

Branch name: 62, Walker St, North Sydney 2060, Australia

Branch BSB no: 062-438

SWIFT Code: CTBAAU2S

 

Note: Please instruct your bank “Do not convert currency”. All prices are based on Australian dollars. Please do “Money transfer” in Australian dollars.

 

e.    Shipping Transit Time

 

After the payment is done we will ship out the products.

* For orders going to Australia, it may take 2-5 business days

 

* For orders going to Europe, the customers will receive their orders within 7-10

business days (products are usually delivered within 4 business days)

 

* If you have not received your orders within the time period, please contact customer

service